The BSP program is ideal for participants in charged with building, implementing, managing, and sustaining Balanced Scorecard planning and management systems .

It has a comprehensive content structure focused on leading a Balanced Scorecard strategic planning and management system implementation using the BSI’s Nine StepsTM methodology, shared participant experiences, lessons learned, hands on application of the methodology to case studies, and best Balanced Scorecard practices.


The Certified Balanced Scorecard ProfessionalTM (BSP) program is a world-class program focused on strategic planning and strategy execution which is jointly certified by the Balanced Scorecard Institute and the George Washington University College of Professional Studies.
The program is designed to give practitioners the tools and skills they need to help their organizations to increase focus on strategy and results and to improve their organization’s performance by:
  • Better developing the organization’s mission, vision and strategy framework;
  • Measuring what matters;
  • Aligning the work that people do on a day-to-day basis with the organisation’s strategy;
  • Focusing on the drivers of future performance;
  • Improving the communication of the organization’s Vision and Strategy;
  • Prioritizing activities in tough economic times.
The BSP program is ideal for participants in charged with building, implementing, managing, and sustaining Balanced Scorecard planning and management systems as it has a comprehensive content structure focused on leading a Balanced Scorecard strategic planning and management system implementation using the BSI’s Nine StepsTM methodology, shared participant experiences, lessons learned, hands on application of the methodology to case studies, and best Balanced Scorecard practices.


The BSP program is recommended for:
  • Executives, senior managers and leaders who want to improve the strategic focus and strategy execution of their organizations
  • Strategic planning, strategy execution professionals or Balanced Scorecard practitioners
  • Teams or individuals tasked with developing a strategic plan for their organization
  • Teams or individuals with Balanced Scorecard or KPI/Performance Measure development responsibility
  • Executives, managers, planners and analysts who are part of a Balanced Scorecard development team, and who are seeking the best practical ideas for improving organizational performance

There has never been a better time to accelerate your career in strategic planning and Balanced Scorecard facilitation, and earning a certification is a great way to do just that. Even if you have been working with Balanced Scorecards for 15 years, certifications are an excellent way to market yourself and stand out from the crowd. Earning the BSP certification also empowers leaders and managers to increase their productivity and achieve organizational desired goals.
The BSP Program Benefits
  • Hands-on and practical learning methodologies led by Senior Balanced Scorecard consultants with many years of experience in applying the methodology.
  • Participants will learn how to develop Balanced Scorecards and apply them in their own organizations.
  • Software for planning and performance measurement will be demonstrated to show how information technology can be used to help develop the scorecard system and to collect, report, and visualize performance information, and cascade this information in an enterprise scorecard to business and support units, teams and individuals.
  • The BSP program appeals to leaders and managers both nation-wide and internationally.
  • Past participants have enthusiastically endorsed the value they received from working side-by-side with others from all over the world and from many organization types.

The BSP program is designed around a series of learning sessions followed by interactive small-group workshops where course participants apply their learning to real-life case studies using practical techniques and templates. Participants learn to apply the Balanced Scorecard concepts to meet the real challenges facing typical organizations, with expert support from the course facilitator.
Exercises performed throughout this course include:
  • Launching a BSC program and establishing work teams
  • Incorporating communications planning and a change management program  into the scorecard development process
  • Using an organizational assessment to set vision, mission, and strategy
  • Understanding who your customers and stakeholders are and what they need from your organization
  • Developing a customer value proposition and strategy profile
  • Developing an organization’s strategic themes, strategic results and perspectives
  • Developing and refining strategic objectives and strategy maps
  • Developing and refining performance measures and targets aligned to strategy
  • Developing and prioritizing new initiatives to execute strategy
  • Cascading a scorecard to lower level units and individuals to develop organizational alignment
  • Evaluating and improving a poorly developed system
“The BSI’s award-winning framework, Nine Steps to SuccessTM, is a disciplined, practical approach to developing a strategic planning and management system based on the Balanced Scorecard. Training is an integral part of the framework, as is coaching, change management, and problem solving. Emphasis is placed on “teaching clients to fish, not handing them a fish,” so the scorecard system can be sustained.
A key benefit of using a disciplined framework is that it gives organizations a way to “connect the dots” between the various components of strategic planning and management, meaning that there will be a visible connection between the projects and programs that people are working on, the measurements being used to track success, the strategic objectives that the organization is trying to accomplish and the mission, vision and strategy of the organization.

The BSI’s Nine Steps to Success™ framework

Strategic Assessment & Planning

Step 1: Strategic Assessment
Step 2: Building Strategic Frameworks
Step 3: Developing Strategic Objectives
Step 4: Creating Strategy Maps & Commentaries

Implementing Strategies

Ste5: Choosing Performance Measures & Targets
Step 6: Developing & Funding Strategic Initiatives
Step 7: Automating Scorecards & Analysis
Ste8: Cascading Scorecards
Ste9: Managing with a Scorecard System

Program outline

The BSP Certification requires five days of instruction and the completion of an online exam.


  • Module 1: Introduction
  • Module 2: Overview of the Balanced Scorecard methodology
         Building a Balanced Scorecard
  • Module 3: The Strategy Foundations
  • Module 4: The Strategic Objectives
  • Module 5: Strategy Mapping
         Implementing a Balanced Scorecard
  • Module 6: Establishing Meaningful Performance Measures
  • Module 7: Implementing Strategic Initiatives
  • Module 8: Performance Analysis and Reporting
  • Module 9: Cascading Scorecards
  • Module 10: Keeping Your Scorecard on Track
  • Module 11: Evaluation to Assessment
  • Module 12: Advanced Strategic Foundations Development
  • Module 13: Advanced Objective & Strategy Map Development
  • Module 14: Advanced Performance Management – Measure What Matters
  • Module 15: Measurement Definition, Implementation & Visualization
  • Module 16: Strategic Initiative Prioritization & Management
  • Module 17: Advanced Scorecard Alignment & Cascading
  • Module 18: Managing & Sustaining a Balanced Scorecard

Certification Exam
Upon completing the BSP program successfully, participants can take the Balanced Scorecard Professional Certification exam. The exam is administered online with 40 questions (multiple choice or true/false pulled randomly from a larger pool of questions). There is a one hour time limit to complete the exam and results are posted immediately. A score of 75% is needed to pass. After completing the course requirements, participants will be given a link to register for the exam. Once participants have registered and course completion has been verified, a link for the exam and login information will be provided. Completed exams are scored automatically and the participant and the course facilitator are notified immediately. Certifications will be mailed to the registration mailing address for those that pass. Please allow 4-6 weeks for processing.
There is a re-certification program that is overseen by the Institute Certification Committee. Recertification is based upon earning 50 credits through continuing education, contributions to the field, and on the job experience. BSP Certifications expire on December 31, three years from the year a person originally certified (e.g., if you certified in 2015, regardless of which month of the year, your certification is due for renewal by December 31, 2018). Annual recertification notices are sent as a courtesy in the first quarter of the year in which the individual is due for renewal, and additional reminders are sent throughout the year. Accompanying the reminder notice will be a link to information regarding the recertification process and instructions to access the recertification application form and guidelines.

The Balanced Scorecard Institute (BSI) is the global leader in Balanced Scorecard training and consulting  covering strategic planning, strategy execution and performance management applying the Balanced Scorecard (BSC) methodology and the Key Performance Indicator (KPI) solutions. finalgloballogo.png
The George Washington University (GWU) was created in 1821 through an Act of the US Congress, fulfilling George Washington’s vision of an institution in the nation’s capital dedicated to educating and preparing future leaders.
Today, GWU is the largest institution of higher education in the District of Columbia with more than 20,000 students - from all 50 states, districts and more than 130 countries.
The organizing body for this program in Vietnam is Balanced Scorecard Vietnam (BSV), the only authorized partner of the Balanced Scorecard Institute in Vietnam, and a member company of the PACE Institute of Management. logo-bsv.png


go top